| How to
become a Customer
Click here to fill out our Wholesale Application
To purchase at
Jazz-Ups.com, you must be a Member. To become a Member, we need a copy of your
tax resale certificate or business license.
•You can fax this to 214/630-3653
•e-mail it
•or photocopy and mail it to:
Delight
1523 Prudential Drive
Dallas, TX 75235
Please include your name, phone number, and e-mail
address. Once we receive this, we will build you as a customer to be able
to view prices and purchase online. We will then e-mail you your login and
password.
Why do we do this?
To protect our clients, who are reselling to their customers
•If you do not have a tax certificate or business license, but would like to
purchase; please
contact us for information on where you can
purchase our items.
If you have any questions or concerns, you can call us at 214/634-1283.
PRIVACY
When you visit www.Jazz-Ups.com we want you to know that we respect your privacy. Any information that you provide will not be sold to third parties. [TOP]
Personal Information
We will not share or disclose any personal information except as needed to provide you the service you have expressly requested. We use UPS to ship orders and a payment processing company to accept payment from you.
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Info-To-Friend
If you click on "Email This Item to Friend",
a one time email will be sent with product information to your friend's email address. We will not store this information except for the sole purpose of sending this one-time email.
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Cookies
We may use "cookies" on some pages of our site to help us serve you better each time you return. A cookie is a small element of data that a website can send to your browser, which may then be stored on your system. The data collected from cookies helps us determine how many people visit this site and what pages of the site they view. We use this information to better serve all visitors as we improve our site content and design. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent.
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Security
We take steps to make all information received from you online as secure as reasonably possible against unauthorized access and use, including limiting access to such data to only those employees with a business need to know. The sensitive information (such as credit card number) is encrypted with industry standard SSL encryption to protect your information.
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Privacy Contact
For privacy inquiries or for any questions on our privacy policies you may contact us by sending email at
service@jazzups.com [TOP]
Returns
Should it be necessary to return an item, we will happily refund undamaged items in accordance with the restrictions outlined in this section. All returns are subject to a 20% restocking fee. You must request a Return Merchandise Authorization (RMA) number before shipping the package, within a period of 7 days of receipt of original purchase. The RMA number must be clearly written on the outside of the package or it will not be accepted. A RMA number can be obtained by e-mailing us at
service@jazzups.com. It is better to insure the package. All merchandise will be inspected and must be free from damage, alterations, or wear. We will not be responsible for lost or packages damaged by the shipping company. You will receive a refund for the full amount of the items excluding the original shipping expenses and excluding a restocking fee. A refund will be
credited to the customer's next order. Items that are special order or that have been altered may not be returned.
Please ship all authorized returns to:
RMA#__________
Delight
1523 Prudential Drive
Dallas,
TX 75235
USA
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Payment
We accept Visa, MasterCard, and American Express. Please note that the charges will appear against "CPPI". Our order checkout module is on a secure server to protect your credit card information. Charges will be made when the order is ready to ship. All credit card orders are subject to verification. Please make sure you supply any requested information, and provide us with easy means of getting back to you if need be, so that your order can be processed without unnecessary delays.
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Shipping
We offer convenient shipping methods for delivery within the United States, Monday through Friday. Orders placed after 12 p.m. will be shipped the next business day. Orders are served on a first come, first ship basis provided the items are in stock. The Customer will be notified of any delay by email.
UPS Shipping DOES NOT deliver to P.O. Boxes. Saturday delivery is extra.
Shipping charges are added to the order after the order is pulled.
Some deliveries may require signature. We are neither responsible for the failure of the carrier to demand this, nor can we request that they do not. Customers are responsible for facilitating proper delivery by carrier. Shipping & Handling is not refundable on refused or undeliverable shipments.
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Sales Tax
We require a tax resale
certificate or business license from our customers. This allows us to not charge
sales tax on our products.
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Product Specifications
Product images featured on this web site may have been altered, reduced or enlarged. These images are intended to represent the general design and appearance of the item. We try our best to show the true colors of our products. Monitor Resolutions and color settings play a major part in how the product colors are displayed. Since most of the products featured on this website are painted by hand, there may be a slight variation in product specifications described on this website and the actual product itself.
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Minimum order and reorder is $50.
Quantities are sold in the following:
Silver-E Collection Charms - 6 charms per
package
Resin Jazz-Ups - 12 per package
Charmers - 12 resin charms per package
Scrapbook Decorations - Minimum 3 cards per
style
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Custom Pieces
and Quantity Discounts
We offer
quantity discounts on orders of 1 gross (144 pieces) on one style of 30% off.
For special orders and custom pieces please allow 4-6 weeks for the product to
be made after confirmation. Minimum quantity is 70 dozen (840 pieces). For a
special design, there will be a $40 mold charge. There is a 25% deposit
required. Special order and custom order discounts are 30% less 20%. Shipping is
not included. [TOP]
Prices
Prices are subject to change without prior notice. [TOP]
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